Get in touch with the Baseline Vision team directly.

FAQs | Baseline Vision

<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We offer free worldwide shipping for all our customers. <span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">As we hand-assemble Baseline in small batches to guarantee the highest quality, shipping times may vary.&#xA0; <span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We should have an expected delivery time on the page when you place your order so you&apos;ll know what to expect. You can also reach out to our team to ask about current shipping times for your country. <span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We use UPS for our delivery, meaning your package will be tracked throughout its journey. Your tracking number will be included in your confirmation email so you can see the status of your order at any time.&#xA0; <span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Note: While shipping is free, you may be required to pay import duties and tax depending on your country.&#xA0;<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><a href="https://baselinevisionfaqs.gorgias.help/en-US/import-duties-and-tax-497618" rel="noopener noreferrer" target="_blank">Find more information here.</a>

We offer free worldwide shipping for all our customers. As we hand-assemble Baseline in small batches to guarantee the highest quality, shipping times may vary. We should have an expected delivery time on the page when you place your order so you'll

Shipping and delivery times

Shipping, Returns, and Other Terms

How the Baseline Cam works

FAQs: Accuracy

FAQs: Session recordings

How durable is the Baseline Cam?

Can I connect more players?

How easy is it to install the camera?

Does Baseline work for doubles?

How long will my camera's battery last?

Is the Baseline app free or I need a subscription?

Is my device compatible with Baseline?

Do I need my phone while using Baseline?

Can I get additional batteries for my Baseline Cam?

Can I travel with my Baseline Cam?

How Baseline Works

Baseline Games: Deeper

Baseline Games: The Two-Minute Challenge

Freestyle Mode

Will you add more Baseline games?

Games and Modes

Can I track my order?

What if I'm not home to receive my delivery?

Can I get my Baseline Cam delivered to a PO box?

What if I need to edit or cancel my order?

What is your return policy?

What is your warranty policy?

Import duties and tax

Will you rent cameras for tournaments?

Shipping and delivery timesUpdated 2 months ago